Our client was having serious concern on revenue leakage due to use of non-electronic time tracking system. The accountant at the end of the week had to co-ordinate with 100’s of therapist to get the time logged-in at the schools to raise the invoice accordingly for the service rendered. The numbers communicated by therapist were often found to be inaccurate or revised multiple times – due to multiple mode of communication (verbal, e-mails, text etc.), making the whole invoice generation process tedious and cumbersome. Also, measuring the resource allocation, costing and individual’s performance or contribution became technically challenging.